DS 48: Proceedings DESIGN 2008, the 10th International Design Conference, Dubrovnik, Croatia

Year: 2008
Editor: Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author: McSorley, G.; Huet, G.; Culley, S. J.; Fortin, C.
Section: Product development models and strategies
Page(s): 183 - 190


Within the emerging “extended product” paradigm, manufacturers are increasingly involved in the later stages of the product lifecycle to ensure long-term customer satisfaction. Substantial savings can be made by identifying possible performance issues at the design stage, rather than correcting them once the product is in-service. To support designers, it is proposed to create a framework through which they can take advantage of “product in-use” information, defined as all information collected throughout the lifecycle concerning product performance during use. This paper examines the issues with the creation of such a framework, such as the appropriate content of this information, the necessary format and its transfer to designers.

Keywords: “product in-use” information, engineering knowledge management, engineering change processes


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