TOWARDS SYSTEMATIC DESIGN OF CYBER-PHYSICAL PRODUCT-SERVICE SYSTEMS
Editor: Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N.
Author: Rizvi, Mohd Ahsan Kabir; Chew, Eng
Section: SYSTEMS ENGINEERING AND DESIGN
DOI number: https://doi.org/10.21278/idc.2018.0248
Modern businesses are servitizing their offerings into product-service system to achieve customized value co-creation and superior customer satisfaction. PSS are evolving to incorporate cyber-physical capabilities to form a CPPSS. It enables real-time sensing, networking, and decision-making to enhance customization, sustainability, flexibility, and profitability. This paper presents a systematic literature review of CPPSS from which basic building blocks and principles are derived for the synthesis of a proposition for a new integrated definition and meta-model of its holistic design process.