Observations on the Effects of Skill Transfer through Experience Sharing and In-Person Communication

DS 94: Proceedings of the Design Society: 22nd International Conference on Engineering Design (ICED19)

Year: 2019
Editor: Wartzack, Sandro; Schleich, Benjamin; Gon
Author: Vestad, H
Series: ICED
Institution: Norwegian University of Science and Technology
Section: Collaborative Design
DOI number: https://doi.org/10.1017/dsi.2019.23
ISSN: 2220-4342


An essential part of any space in which physical prototyping and prototype-driven product development is being conducted is the education of its users in the necessary skills to fully utilise the material resources of the space. This paper describes how two different skills were transferred between five projects in our research laboratory, TrollLABS. Based on the observed skill-transfers in the production of PCBs and use of RF-communication in mechatronics projects certain tendencies emerged: How the use of forced vocal experience sharing; And in-person transferring of skills has impacted the acquired skills of the learner. The observations further show that through the guidance of a more experienced user the learner is able to make ?skill-jumps?: Intermediate skill steps, as well as underlying detailed knowledge, are skipped and the learner is able to reach a high skill level in a shorter time than the original acquirer of the skill. Furthermore, skills are retained in the space through cross-generational collaboration and communication. This article aims to share these insights and provide a starting point for answering some of the challenges of modern maker spaces.

Keywords: New product development, Case study, Training, Makerspace, Prototyping


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