The Structure of DevOps in Product-Service System Development

DS 94: Proceedings of the Design Society: 22nd International Conference on Engineering Design (ICED19)

Year: 2019
Editor: Wartzack, Sandro; Schleich, Benjamin; Gon
Author: Srinivasan, Rajaram (1); Eppinger, Steven D. (1); Joglekar, Nitin (2)
Series: ICED
Institution: Massachusetts Institute of Technology
Section: Product-Service-System (PSS) Design
DOI number:
ISSN: 2220-4342


We study a DevOps software development process for a Product-Service System (PSS) using a design structure matrix (DSM) representation. We find unique features such as nested, planned iterations at differing rates which are not evident in conventional engineering development projects. We describe the impact of integrating ongoing operations into a development process and identify some of the enablers that lead to adoption of a DevOps process. We conclude by discussing the implications of our findings and raise questions for further research.

Keywords: Product-Service Systems (PSS), Design process, Agile Development, Process modelling


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